Ordering Process, Shipping Information, Product Return Policies

Ordering Process

Placing a business/wholesale order is easy! Simply fill out our order form linked below or email us your purchase order (PO) at the.grabber.na@gmail.com. If you have any questions, feel free to reach out - we’re happy to help! 

The Grabber Canvas Stretching Pliers Order Form

Free Display Cards Available with Your Order!

Retailers, make showcasing The Grabber Canvas Stretching Pliers a breeze with our custom display cards - available free of charge when you order pliers! Each card comes with a scannable UPC symbol and is designed to hang easily on standard peg hooks or retail display rods in your store. We’ll even attach the pliers to the cards for you before shipping, so they’re ready to hang right out of the box.

Note: Our current display cards show our old Texas address, but don’t worry - we’re including updated stickers with our new Omaha address. Also, keep an eye out for Sunrise 2027, a new industry regulation that will impact UPC codes in the next few years. We’ll be sharing updates as they come.

Display cards are complimentary for now, but we may introduce a small fee in the future. So take advantage while they’re still free!

👉 See our blog for the full announcement and ongoing updates on display cards, UPC code changes, and retailer support tools.

Shipping Information

We pride ourselves on our swift shipping. Orders are typically mailed out within 2-3 business days after payment receipt. Generally, you should receive your order within 2 weeks from the order date. There is no extra cost for shipping on orders shipped within the continental United States. It's included in the pricing. 

For retailers who prefer to use their own shipping service, or are simply curious, we’ve provided a breakdown of box sizes, weights, and dimensions. Click here to view packaging details at your convenience. This makes it easy to plan ahead or coordinate your preferred shipping method.

Thank you for choosing The Grabber Canvas Stretching Pliers. We're grateful for your business – and remember, our pliers are so good, they’ll have your canvas wrapped tighter than a burrito at a food truck festival! 

One a more serious note, should a product defect be of concern, our return policies are outlined below. 

Return Policies for The Grabber Canvas Stretching Pliers

At The Grabber Canvas Stretching Pliers, we take pride in the superior design and high carbon steel construction of our pliers. So much so, that we guarantee them for a lifetime! However, if you encounter any defects, we’ve got you covered with a hassle-free return process.

For Retail Customers

If you purchased The Grabber Canvas Stretching Pliers from a retail store, please return them to the place of purchase where you may be assisted with a replacement or refund.

For Art Retailers and Suppliers

If you're an art retailer or supplier, please complete the form linked below to initiate the return process. We strive to make this as smooth as possible.

The Grabber Canvas Stretching Pliers Product Return Form

Please provide the following information in the form:

• Name of Art Retailer/Supplier

• Contact Name

• Phone Number

• Email Address

• Address for Return Shipping Label

• Explanation of Return (What’s wrong with the pliers?)

• Select option for replacement set of pliers or refund.

Once the form is submitted, we’ll send you a return shipping label so you can send the defective pliers back to us. We'll either replace them with a new set or refund your purchase amount – your choice!

Thank you for choosing The Grabber.

The Grabber Canvas Stretching Pliers (Patent No.: US 10,532,446 B2)

Omaha, NE

Ph: 469-318-1975

Email: the.grabber.na@gmail.com